Working with people always comes with its challenges, but people are what drives your business forward. Managing people, personalities and emotions is often a full time job in itself – with this in mind ensure the people you select have the skills and willpower to run your business to success.
That last statement sounds like a great deal of pressure, right? It doesn’t need to be. Knowing how to work with your team to get the best out of them is essential and isn’t as complicated as you may think.
Make the time for your team to be able to come to you with thoughts and sometimes, feelings. Ensure you are contactable as their first line of support and give them your undivided attention.
Of course you’ll have your own things to focus on, but organising a weekly ‘phones off’ catch up, even if just for 30 minutes or an hour can really make them feel valued – and give them the opportunity to update you on progress.
You have brought them in to do a job, so let them do it. Empower them to make their own decisions and own their roles. Of course, there will be decisions which ultimately sit with you, but show them how you got there so that next time, they might be able to get there themselves.
Negative feedback tends to be much easier to come by. Ensure that you pay attention to the work that your team are doing and let them know when they’re going a good job. This is key to an inspired team – it feels good to be praised and naturally we do more to achieve that feeling again.
Use reviews as a regular point of discussion. Let your team know you’re invested in their development and use this time to be open and honest with each other. Consider training needs, work load and performance. Let them give you an assessment of their own work.
Make the time to celebrate each other’s success. People stay in companies for other people, not for the money. If you value your staff, tell them and then show them.